Are your brand’s blog posts getting enough (or any) comments? Do you wonder if anyone is actually reading your posts? More than likely, your posts are getting read, but you might not be getting the amount of interaction you’d like. While Facebook likes and shares are great, blog comments are the highest expression of social media love. Of course, we’re not talking about the weird “Buy these awesome name-brand shoes!” comments, but even comments that may disagree with your point of view tell you that people are paying attention to your brand.
Blog comments also have a bit of a snowball effect. Once one or two people respond to your post, other people start to jump into the conversation too.
How to Get More Blog Comments
Before asking your mom to leave a comment on your blog, there are a few things you can do to inspire your readers to interact a little more.
Create Compelling Content
No matter the subject, your blog is dead in the water without high-quality, compelling content. Focus on that first to ensure that someone, other than you, wants to read it.
#1. Write valuable content. Your blog won’t get many comments–beyond spam–if the content you provide isn’t valuable and relevant. You don’t need perfect writing skills or a flawless command of grammar to get comments on your site, but you do need to provide content readers can sink their teeth into and walk away with knowledge that helped, encouraged or interested them. If your brand provides valuable content on a regular basis, readers will eventually start visiting your blog more frequently and leave comments to let you know they were there and found your content helpful.
#2. Ask questions. If you’re already providing valuable content and giving your blog time to grow and attract an audience, the next step is asking questions. End each post with a question that is relevant to your brand’s content and intended to stimulate conversation. In general, your questions should be easy to answer but interesting enough that people want to respond and return to your blog to see what others have to say.
#3. Write content that stimulates feeling. Often, people feel most compelled to comment on posts that make them feel something. For example, posts about inspirational topics may be more likely to get comments. Likewise, posts that make readers feel a sense of kinship with your brand can have the same effect. People like hearing that others have thoughts and experiences similar to their own.
#4. Keep it short. If you’re getting enough visitors to your posts, but still not getting the traction you want, make sure your posts are optimized for keeping your readers’ attention. They don’t need to be haiku but shouldn’t be too long, either. Between 400 – 600 words is ideal. We have a saying in our house, “The mind can absorb as much as the butt can endure.” If your posts are too lengthy, you might be losing your reader’s interest before he or she even gets to the point of leaving a comment or sharing with others.
#5. Ask for it! Are your posts just one long monologue, or do they inspire conversation? The simplest thing you can do is to ask readers for their opinions. It’s not complicated and doesn’t require any special or technical wizardry skills. By asking, not only are you likely to get more blog comments and interaction, but you’re showing your community that you care too.
Be Accessible, Prepared and Realistic
It would be wonderful if your goals for your brand were easy to fulfill. The reality is that almost everything that indicates success takes time, preparation and patience to achieve. Increasing blog comments is no exception.
#6. Make interaction easy. There are many ways a reader can interact with your post; leaving a comment is only one of them. Other ways visitors can show their appreciation for a well-written or meaningful article is to share it with their own communities. But, let’s face it, Internet users like things to be e-a-s-y, right? We like to have the world at our fingertips. Readers will be more likely to share and like your brand’s post if they don’t have to go too far out of their way to do it. Keep it simple by installing Facebook Like & Share Buttons, a Tweet Button or Social Bookmarking Buttons in each of your posts.
#7. Understand the 65-15-20 rule (formerly the 90-9-1 rule). This rule states that 65% of your community will consume (i.e., read) content, 15% will interact (comment, share, “like” a post) in some way and 20% will create content. If we work on this assumption, then we know that only 15 out of every 100 people, on average, will interact with your content.
#8. Prepare for a numbers game. We all know that content is king, but if nobody’s aware of it, how can they read it? Make sure you’re promoting your own content effectively by tweeting out your link, sharing it on Facebook and incorporating other strategies, such as commenting on other blogs. You can also include a link to your company blog in your email signature and let people know in your newsletters.
#9. Consider your own habits. Use yourself as a case study, and consider not only why you interact but also how you interact. Chances are the same thing that triggers you into action will trigger others too. Take that experience and apply it to your brand’s blog.
#10. Be patient. Sometimes it just takes time to build up enough of a following to get regular comments. If your blog is fairly new and you don’t have a lot of well-targeted traffic yet, don’t panic. With time, you will likely develop a large readership and attract many more comments.
Encourage Readers to Comment
When someone reads your blog and comments, it’s victory for your brand. Commenting is the highest level of commitment someone can make on your blog because it takes the most effort. They can hit the like button or the tweet button if you have one, and both are great votes of confidence in your content, but commenting goes a step further. In general, it is best to respond to comments. However, some situations warrant a bit of caution.
#11. Respond to the “I agree with you” comment. It’s always great to hear when someone takes the time to let you know they like what you’ve said. In this case, it’s nice to comment and show your readers that you recognize and appreciate their feedback. Some people say if your comment won’t add anything to the conversation, you don’t have to respond. We only recommend not responding if you truly do not have the time to respond and regularly get many of these on a post.
#12. Tactfully dig into the “other point of view” comment or a respectful disagreement with your post. This is a comment that is asking for conversation. Absolutely respond to this type of comment by elaborating on your point or recognizing a valid exception. Never get into an argument. You may go back and forth with the commenter more than once, but at some point, you should agree to disagree.
#13. Delete the inappropriate and hostile comment or personal attack. This should be covered in a policy that can simply say “treat everyone with respect on this blog” or “play nicely.” You can post that policy somewhere prominently on your blog. Not only should you not respond to attacks, but these (almost always) anonymous attacks can and should be deleted, as long as you make it clear in your policy that that is how your brand will respond.
#14. Trash or ignore a comment that is meant only for the sake of getting a link back to the commenter’s blog. If you allow links in your comments or if the name of the writer can be linked to his or her blog, you may get a comment that doesn’t seem to add much to the conversation and it is only deposited on your blog for the sake of the link. It may be hard to tell this type of comment from the “I agree with you” comment. If you decide to thank the person, keep an eye out to see if this person makes it a policy to use this device regularly. In the future, you can either delete the comment (use the “mark as spam” function in your commenting software). Otherwise, do not respond.
Comment on Other Blogs
Online engagement is a two-way street. If you want people to take notice of you and spend time connecting with your brand, you need to make an effort to connect yourself. This means taking the time to comment and interact on other brands’ blogs (just not the competition’s).
#15. Get out and connect. Sometimes outgoing behavior is key to getting more attention to your blog and more comments for your posts. Visit other blogs that cover topics of interest to your target audience, and contribute to discussions in a meaningful way. Include your blog URL with your comments so that people know how to find your brand’s blog without any obvious promotion on your part. Readers who find your comments interesting and valuable will follow you to your blog and join the conversation there.
#16. Make sure you’re logged in to your own company’s account. Most blogs use a specific system for comments, such as Gravatar, Open ID and Disqus. If your own blog is using one of these systems, make sure you’re already logged in with your company’s profile first. If your brand doesn’t have one on that system, create one separate from your personal profile. ‘FoxyFlyDJLady’might get attention, but not the kind you want.
#17. Add value to the conversation. If you have something helpful to say, by all means, say it. Steer away from leaving ‘yeah, me too’ type of comments. Even if you do agree and are only trying to show your support for the author, these type of comments are a common tactic for link-droppers (people only commenting for the purposes of getting a link back to their own site). You don’t want to be confused for one of them.
#18. Monitor for mentions of your brand and respond appropriately. Use a simple tool such as Social Mention to look for relevant mentions of your brand. After all, not many bloggers are going to email you to say they’re talking about you. If you find a positive mention, or if the blogger is just trying your product for the first time, tell them thank you, invite them to your community and offer help if they need it.
DON’T Exhibit These Behaviors on Other Blogs
#19. Don’t argue with a negative review. Your brand is not going to please everyone, all of the time. Even if the blogger is completely wrong, using your product incorrectly or simply unfair, arguing will not make the situation any better. Instead, show professionalism and courtesy. Leave a simple comment thanking the blogger for taking the time to review your product, offer your apologies that it didn’t work out for her and offer to help answer any questions she or her readers might have.
#20. Avoid being overly self-promoting. Who enjoys a conversation with someone constantly trying to sell you something? Maybe a shopoholic, but most of the blogosphere does not. If a blogger mentions they are looking for a product or service similar to yours, it’s perfectly acceptable to suggest your brand. Most other situations, it would not be appropriate. In fact, it would be considered spam.
#21. Never use abbreviated text. Keep in mind who you are representing. ‘Gr8 post, UR the best’ isn’t the least bit professional. Unless you want to be perceived as a texting teenager, stick to spelling out the full word. On that note, be sure to have your spell check on too!
Now that you know the secret to getting more blog comments, go ahead out and apply them to your blog. With time and effort, you’ll have readers not only reading your brand’s blog but also taking the time to offer feedback and engage in conversations.
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